Article Review -Discpline of Building Characters - 998 Words

Article review: The Discipline of Building Character by Joseph L. Badaracco, Jr. Submitted by – Kumar Rishikesh We’ve all experienced times when our professional responsibilities conflict with our values:. During these defining moments, we must choose between right and—right. Unlike other ethical decisions, where the options are clearly right and wrong, defining moments ask us to choose between two ideals. Resolving defining moments requires skills not listed on most job descriptions—probing self-inquiry, in particular. These skills enable us to craft an authentic identity based on our own, rather than others’, understanding of what’s right. Managers who brave the process renew their sense of purpose—and transform their values into†¦show more content†¦Defining Moments for Work Groups As managers advance in an organization, their defining moments grow more complex. In addition to their own beliefs, managers must consider their work group’s values. Questions include: What other strong, persuasive interpretations of the situation’s ethics exist, besides mine? This question prevents you from imposing your understanding of what is right. Example: Peter Adario’s new account manager, Kathryn McNeil, was highly qualified and competent. But as a single mother, she was also struggling to keep up with her work. Her supervisor, Lisa Walters (who reported to Adario), complained. The situation pitted Adario’s belief in work/family balance against his duty to the department’s bottom line. But before he could act, Walters went over his head to fire McNeil. If Adario had realized earlier that he and Walters saw McNeil’s situation through different lenses, he might have prevented the firing. What point of view is most likely to win the contest of interpretations and influence others? Based on company culture and goals, group norms, and political jockeying, whose point of view would prevail in your organization? Example: By asking this question, Adario might have seen the McNeil issue within a larger work/family context. During these fast-paced, demanding times, employees with children struggled to keep up. Those without family demands resented working longer hours to compensate. Their viewpoint would likely prevail. What can IShow MoreRelatedArticle Review -Discpline of Building Characters985 Words   |  4 PagesArticle review: The Discipline of Building Character by Joseph L. Badaracco, Jr. Submitted by – Kumar Rishikesh We’ve all experienced times when our professional responsibilities conflict with our values:. During these defining moments, we must choose between right and—right. Unlike other ethical decisions, where the options are clearly right and wrong, defining moments ask us to choose between two ideals. Resolving defining moments requires skills not listed on most job descriptions—probing self-inquiry